![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ![]() Qualifications and Experience: High school diploma or its equivalent education is required One (1) year minimum of customer service or call center/collections experience preferred Experience with First Data Resources (FDR), Evolve or related platforms preferred Available to work between the hours of 8am – 11pm Schedules typically require 1 weekend day, and shifts are typically 8 hours Detail oriented with strong organizational skills Negotiation skills are required Excellent written and verbal communication skills Ability to exercise discretion when dealing with confidential information Proficient in Microsoft Office Suite Must follow all guidelines of the Fair Debt Collections Practices Act (FDCPA) This position requires on-site training followed by temporary remote work Advanced tech savvy skills Work From Home Requirements Because your initial employment experience will be predominantly remote, the Company requires that you maintain the following additional items, as a condition of employment, and until our offices re-open more fully.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. CardWorks employees working in Pittsburgh rate their compensation and benefits with 4. Recoveries Specialists with Carson Smithfield strive for excellence by engaging and solving problems, as well as providing analytical skills on a daily basis. What you will need to be successful at Carson Smithfield: Carson Smithfield employee success derives from the employee’s effective listening, communication, and strong customer service expertise. CardWorks Servicing, LLC Pittsburgh, PA A Team Leader in the Non-Affiliate. You’ll work directly with internal and external customers, CCCs and Credit Bureaus. Business Profile CardWorks Servicing LLC Credit Cards and Plans Headquarters. This is an opportunity to proactively locate customers via skip tracing, legal action, and agency assignments. These include payment in full, monthly payments, and settlement options. You will use your customer service, communication, and influencing skills to analyze each card holder’s financial situation and offer payment options for debt resolution. Would recommend for anyone looking to expand their knowledge and gain experience in the customer service field, especially banking. Management is very personable and flexible. The owners are great and down to earth You are celebrated as an employee. What will you do as a Recoveries Engagement Associate for Carson Smithfield? You will contact holders of charged off accounts to obtain payments while providing information and counseling about obligations and benefits of repaying outstanding debts. is a very rewarding and fun company to work for. We allow these values to guide the way we conduct ourselves and our business. ![]() Our Critical Values include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. We value our employees and provide generous benefits to include: Company subsidized medical, dental, and vision insurance Company paid time off 401K retirement plans Life Insurance Short Term Disability Our Critical Values makes our work environment highly desirable. If you are looking for a company that challenges you and allows you to use your skills to create a better experience for others, then Carson Smithfield is the place for you! Why Carson Smithfield & CardWorks Servicing? For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. Carson Smithfield is a family oriented company that strives for excellence. ![]()
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